Delivery terms


Your order will be shipped after payment via PayPal or one of the methods available through Shopify Payments. The payment options with Shopify Payments include in particular:

  • Credit cards: Visa, Mastercard, American Express
  • Accelerated Checkouts: PayPal

For more details about paying through Shopify Payments, see: https://help.shopify.com/de/manual/payments/shopify-payments

Delivery costs:

  • Germany: 5.99€
  • Europe: €13.99

Returns:

Please note the instructions for possible returns (these apply to both domestic and international orders and do not limit your right of withdrawal):

Please do not send the goods back to us without prior arrangement. Before returning, please contact us by email at support@thehappiesthour.eu and we will immediately inform you of the appropriate return process.


Shipping times:

If you order by 1:00 p.m. on weekdays, shipping will usually take place on the same day. Note: If there is an increased order volume, the delivery time can be extended to around 5 to 8 working days.

After shipping, you will receive an automatic email from us with shipping confirmation and a link to DHL shipment tracking.
DHL needs around 2-4 working days for delivery within Germany and around 3-9 working days for the rest of the EU.